FAQ

How do I place an order? 

To place an order, follow these steps: Browse through our product catalog and select your desired item. If applicable, choose the appropriate options such as size or color. Click the "Add to Cart" button. Review the items in your cart.Proceed to checkout and provide the necessary shipping and payment details to complete your order.

 

What payment methods do you accept?

We accept various payment methods, including: Credit/debit cards (Visa, Mastercard, American Express) PayPal, Apple Pay, Google Pay
During the checkout process, you will be presented with the available payment options.

 

How long will it take to receive my order?

The delivery time may vary based on your location and the chosen shipping method. We strive to process and ship orders within 2-4 weeks. The estimated delivery time will be provided during checkout or in the order confirmation email.

What is your return/exchange policy?

We have a 30-day return/exchange policy for most products. If you are not satisfied with your purchase, please reach out to our customer support team at Support@ShopWorldly.com within the specified time frame. They will guide you through the return or exchange process and provide further instructions.

Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping. Please note that additional customs fees or import duties may apply, and it is the customer's responsibility to comply with any applicable regulations or charges.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your package's progress by visiting our website or the designated courier's website for real-time updates on the delivery status.

What if I have an issue or need further assistance?

If you encounter any problems, have questions, or require further assistance, please contact our customer support team at Support@ShopWorldly.com. Our dedicated team will be delighted to help resolve any issues or address your concerns promptly.